Privacy Policy

1. Information We Collect

1.1 Activity Data (Processed Locally)

To provide adaptive music that responds to your workflow, Omix monitors:

• Keyboard Activity Patterns: Typing speed, rhythm, and intensity (not actual keystrokes or content)
• Application Usage: Which applications you're using and your activity level within them
• Focus Metrics: Calculated measures of your concentration and workflow patterns
• Session Data: Duration and timing of your work sessions

1.2 Account and License Information

• License keys and subscription status
• Email address (if provided for support)
• Payment information (processed by third-party payment processors)
• Support communications and preferences

1.3 Technical Information

• macOS version and hardware specifications
• App version and configuration settings
• Crash reports and error logs (if you opt-in)
• Performance and usage analytics

1.4 Website Analytics

When you visit our website, we collect:

• Page views and interactions (via Vercel Analytics)
• Browser type and device information
• Referral sources and navigation patterns
• General location data (country/region level)

2. How We Use Your Information

2.1 Core Functionality

• Adapt music composition and intensity based on your activity
• Provide productivity insights and analytics
• Optimize audio quality and performance
• Sync settings and preferences across app updates

2.2 Service Improvement

• Analyze usage patterns to improve the app (anonymized data only)
• Identify and fix bugs and performance issues
• Develop new features and music content
• Optimize adaptive algorithms

2.3 Customer Support

• Respond to your inquiries and provide technical support
• Troubleshoot issues and provide app guidance
• Process refunds and subscription changes
• Send important service updates and notifications

2.4 Legal and Security

• Validate licenses and prevent unauthorized use
• Comply with legal obligations and law enforcement requests
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service

3. Third-Party Services

We work with trusted third-party service providers to deliver Omix:

3.1 Payment Processing

• Polar: Handles subscription payments and license management
• Stripe: Processes credit card payments securely
• We do not store your payment information on our servers

3.2 Infrastructure and Analytics

• Vercel: Website hosting and analytics
• Neon: Database hosting for non-sensitive data
• Cloudflare R2: Music content delivery

3.3 Communication

• Loops: Email newsletters and updates (only if you subscribe)
• Discord: Community support and beta testing (optional)

Each third-party service has its own privacy policy. We require all providers to maintain appropriate security measures and use data only for the services they provide to us.

4. Data Storage and Security

4.1 Local Data Processing

The vast majority of your data stays on your Mac:

• All keyboard and app activity analysis happens locally
• Personal productivity insights are stored on your device
• Music adaptation preferences are saved locally
• No personal activity data is transmitted to our servers

4.2 Data We Store

We only store essential information on our servers:

• License keys and subscription status
• Email addresses for support and newsletters
• Aggregated, anonymized usage statistics
• Technical logs for troubleshooting

4.3 Security Measures

• Data encryption in transit and at rest
• Secure API authentication and authorization
• Regular security audits and updates
• Limited access to data on a need-to-know basis
• Industry-standard security practices

5. Your Privacy Rights

5.1 Universal Rights

Regardless of your location, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Objection: Object to certain types of data processing

5.2 California Residents (CCPA/CPRA)

If you're a California resident, you have additional rights:

• Right to know what personal information we collect and how we use it
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information

5.3 EU Residents (GDPR)

If you're in the EU, you have additional rights under GDPR:

• Right to withdraw consent at any time
• Right to data portability
• Right to lodge a complaint with a supervisory authority
• Right to restrict processing in certain circumstances

5.4 Exercising Your Rights

To exercise any of these rights, contact us at privacy@omix.app. We will respond to your request within 30 days (or as required by applicable law).

6. Data Retention

• Activity Data: Stored locally on your device; you control deletion
• License Information: Retained while your subscription is active
• Support Communications: Retained for 3 years after last contact
• Analytics Data: Anonymized data retained for 2 years
• Email Subscriptions: Until you unsubscribe

When you delete your account or cancel your subscription, we will delete your personal data within 30 days, except where required by law to retain it longer.

7. International Data Transfers

Omix is based in the United States. If you're using our service from outside the US, your information may be transferred to, stored, and processed in the US.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by the European Commission
• Data processing agreements with third-party providers
• Adequate security measures for data protection

8. Children's Privacy

Omix is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users between 13 and 18, parental consent may be required depending on your local laws. Please check with a parent or guardian before using Omix.

9. Cookies and Tracking

Our website uses minimal tracking technologies:

• Essential Cookies: Required for website functionality
• Analytics: Vercel Analytics for website performance (anonymized)
• No Advertising: We don't use advertising cookies or trackers

You can control cookies through your browser settings. The Omix application does not use cookies or web tracking.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of material changes via email or in-app notification
• Provide 30 days' notice for significant changes

Your continued use of Omix after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Information

For privacy-related questions or requests, please contact us:

12. Data Processing Legal Basis

We process your data based on the following legal grounds:

• Contract Performance: To provide Omix services
• Legitimate Interest: To improve our service and provide support
• Consent: For optional features like newsletters
• Legal Obligation: To comply with applicable laws